Business Writing Skills
Course Objectives
Being able to write clear, effective documents, e-mails and memos is an indispensable business skill. This course focuses on how to write effective, well-structured documents, where the writer puts the reader in the picture, identifies the readers’ needs and interests, and ensures that the content is clearly presented. It examines how to put the message across in the most effective way, the most appropriate use of language, and the layout of the text. Delegates will use samples of their own work during the course to illustrate and practise the key points of successful business writing.
Course Outline
The Context:
- examining the context
- identifying the readers. What do they need to know, and what are they looking for?
The Content - selecting and classifying your information:
- the introduction
- the main body
- headings
- conclusions and recommendations
Language - the components:
- words
- sentences
- paragraphs
- linking
- highlighting
Style:
- degree of formality
- consistency
- simplicity
E-mail:
- appropriate language
- choosing the formality
- suitable styles
Duration: Offered as a half day, one day or two day course. It is also available for One-to-One training.
- International
Communication Skills - Presentation
- Leadership
- Management Development
- Negotiation
- Cross Culture
- Writing
- Careers Development