Getting Your Message Across Internationally
Influencing Skills
Influencing is the technique we use to increase our chances of persuading others to act in the way we want, while helping them to achieve their objectives at the same time. People are influenced when they see that someone is suggesting an approach that is in line with their own objectives, values and beliefs. To influence others we need to develop a persuasive and credible case, and then communicate it in a way that the other person can relate to.
By the end of the training, delegates will:
- understand the influencing process
- have practised the key skills for influencing others
- understand the need to consider others' needs and concerns when influencing them
- be able to use the skills learned on the course in their daily lives
Content :
- know what you want from your partner: identify your objectives; plan carefully,and build in flexibility
- use the right language: prepare the questions: consider your style of language; how formal/informal should you be?
- find out what they want: what drives and motivates your partners? what are their targets? where are the potential areas of agreement or conflict?
- observe how they communicate: active listening skills: adapting to their way of communicating; mirroring their language and body language. adapting your tone
- be clear, structured and assertive: making sure they understand you; kiss (keep it short and simple); summarising; checking and clarifying information; getting agreement
- S.N.A.P. a practical tool when you are preparing to influence your partner
Duration: Offered as a half day and one day programme, depending on your requirements. It is also available for one-to-one training.
We offer training in these areas:
- International
Communication Skills - Presentation
- Leadership
- Management Development
- Negotiation
- Cross Culture
- Writing
- Careers Development