Successful Negotiation Skills
Course Description
We all have to negotiate in our personal lives as well as at work. When you negotiate in your job, you are usually trying to reach a deal that will last and will bring benefits to both sides. However, to negotiate successfully is an art; it is tough and challenging, and there are key skills that experienced negotiators use to achieve a 'win-win' conclusion. This course identifies the key skills of negotiating, as well as providing a practical framework for preparing a negotiation. It looks at how to identify your key targets, work out your tactics, and how to deal with difficult negotiators. It also focuses on the language of negotiation.
By the end of the training, delegates will:
- understand and have practised the key skills of negotiation
- know how to prepare for a negotiation
- be able to identify their targets and bargaining range, and prepare for those of their partners
- know how to achieve movement in the negotiation
- know how to manage the negotiation meeting
- know how to deal with difficult partners
- be able to use the most appropriate language to influence and persuade their partners
- know how to close the deal
Content:
- what makes a good negotiator?
- negotiation exercises to establish the key skills of negotiation
- preparing for the negotiation - a model
- what do you need to know about your partners and their world before you negotiate with them?
- preparing your targets and bargaining range
- the key tactical elements
- managing the meeting
- the language of negotiation
- teamwork
- dealing with difficult partners
- your negotiating style - what messages are you sending? do you need to adapt your style?
- reaching the deal
Duration: Offered as a one day, two day or three day course depending on your requirements. It is also available for one-to-one training.
- International
Communication Skills - Presentation
- Leadership
- Management Development
- Negotiation
- Cross Culture
- Writing
- Careers Development